Legal Policy

Mentions légales

Dernière mise à jour juillet 2020 V1

Owner

CLOS DES NINES Sarl

represented by its manager Isabelle MANGEART

Head office : 329 chemin du Pountiou - 34690 Fabrègues - FRANCE

Phone: +33(0)4 67 68 95 36

Email: write

SIRET: 533 297 172 00017

APE: 4690Z

Director of Publication: Isabelle MANGEART

Publisher and Site Administrator

Danielle FABRE - ASSISTANTE 34

323 rue du Soleil Couchant - 34140 Loupian - FRANCE

Phone: +33(0)6 73 34 43 51

Email: write

Website: Assistante 34

SIRET: 808 037 907 00017

APE: 8559B

Hosting

This website is hosted on the company's servers.

1&1 IONOS

7 Place de la Gare

BP 70109

57201 Sarreguemines cedex - FRANCE

SARL with a capital of 100 000€

RCS Sarreguemines B431303775

VAT: FR 13 431 303 775

Phone: +33(0)970 808 911

Website: www.closdesnines.com

The Site as a whole, as well as the technical elements that make it up, are the exclusive property of the Owner, who alone is authorized to use the intellectual property rights and personality rights relating thereto, in particular trademarks, models, copyright and image rights, either as an original title or by the effect of a license or express authorization.

In addition, the texts, images, photographs, documents, as well as all works integrated into the Site are the property of the Owner and/or the Publisher and/or the Partners mentioned in the Site.

All of these elements constitute intellectual works protected by articles L.111-1 et seq. of the French Intellectual Property Code.

The use of all or part of the Site, in particular by extraction, downloading, reproduction, transmission, "reverse engineering", decompilation, disassembly, representation or distribution for purposes other than for personal and private use for non-commercial purposes by the Internet user is strictly prohibited. Violation of these provisions subjects the author to the penalties provided for both by the Intellectual Property Code, in particular for copyright infringement (articles L.335-3 et seq.), trademark law (articles L.716-9 et seq.) and by the Civil Code in terms of civil liability (article 9, articles 1382 et seq.).

Hypertext links

All sites with a hypertext link to the Site or any of the elements that make it up are not under the control of the Owner and/or the Publisher and they therefore decline all responsibility (in particular editorial responsibility) for the access and content of these sites.

The Internet User undertakes to fully respect all the rights of the Owner and/or the Publisher. In this respect, he acknowledges that he is not the assignee of any other right other than that of using the technical and other means made available to him by the Website.

Contents

The Publisher in charge of updates and animation of the Site does everything possible to offer you clear, detailed and reliable information. However, if, despite all the attention paid to the management of this content by our services, you should notice inaccuracies, lack of information or errors, we invite you to inform the Owner, by e-mail via the contact address or by post at the above address.

Embedded content from other sites

Articles on this Site may include embedded content (e.g., videos, images, articles, etc.). Content embedded from other sites behaves in the same way as if the visitor were visiting that other site.

These websites may collect data about you, use cookies, embed third-party tracking tools, track your interactions with such embedded content if you have an account logged into their website.

Privacy Policy

Mrs Isabelle MANGEART for the website www.closdesnines.com, concerned about the rights of individuals, particularly with regard to automated processing, and in a desire for transparency with its visitors, has set up a policy covering all such processing, the purposes pursued by the latter and the means of action available to individuals so that they can best exercise their rights. For any further information on the protection of personal data, we invite you to consult the CNIL website.

The version currently online of these various mentions is the only one that can be used throughout the period of use of the site and until a new version replaces it.

Use and transmission of your personal data

In accordance with the General Regulations on Data Protection, known as the "GDPR", for any information or exercise of your IT rights and Freedoms (including the rights of access, rectification or deletion) on the processing of your personal data by the Owner, you can contact the Data Protection Delegate, whose contact details are given in this section.

Our site collects information and personal data when sending an e-mail from the contact form or when taking an order from the online shop.

The opening of an account is not mandatory to place an order on this site.

This data will be used to respond to your online request, to send you your order, to keep you informed of our News (if you have given your consent).

The data collected via the contact form is :

- Name (required)

- First name (required)

- Telephone (required)

- Email (required)

The data collected for an order is :

- Name (required)

- First name (required)

- Telephone (required)

- Age (mandatory)

- Email (required)

- Delivery address (required)

- Other delivery address (optional)

- Billing address (required)

How long will your data be stored
We store the personal data indicated in the contact form and the order process to respond to your request or deliver the products ordered.

The administrator of the site as well as those involved in the ordering process (delivery man, bank...) are aware of this information.

We keep your data in accordance with the legal and regulatory conditions.

The rights you have on your data

If you have submitted your personal data via our contact form or if you have placed an order via our online shop, you can request to receive a file containing all the personal data we hold about you, including the data you have provided us with. You can also request the deletion of your personal data. This does not include data stored for administrative, legal or security purposes.

Embedded content from other sites
The contents of this site may include embedded content (e.g. videos, images, articles...). Content embedded from other sites behaves in the same way as if the visitor were visiting that other site.

These websites may collect data about you, use cookies, embed third-party tracking tools, track your interactions with such embedded content if you have an account connected to their website.

Only general traffic statistics are collected during your navigation on the Site: number of visitors, number of visits, country of origin of visits, type of browser used, among others. This data is collected solely to enable the Owner to analyze the frequentation of its information pages in order to improve their content. The data relating to the navigation of visitors is not used in a nominative way.

The personal data collected on the Site results from the voluntary communication of contact information when sending a message via the contact form or a telephone call to the Owner. This information is only used to transmit the information requested. The contact information collected will not be transferred to third parties or otherwise processed by the Owner.

The data collected are :

Name

Email address

Phone

Right of access, modification and deletion

Pursuant to Article 27 of the French Data Protection Act of 6 January 1978, you have the right to access, rectify, modify and delete data concerning you. You can exercise this right by leaving a message by contacting the Data Protection Officer. You can also send us a letter to the following address:

Mrs Isabelle MANGEART

Data Protection Officer (DPO)

329 chemin du Poutiou 34690 Fabrègues - FRANCE

by e-mail to DPO

Cookie Usage

A cookie is a small text file in alphanumeric format deposited on the Internet user's hard disk by the server of the Site visited or by a third party server (web analytics service, etc.). Thanks to cookies, the Owner's Website can make browsing easier and provide additional services.

The Website uses cookies for the following purposes :

- Monitoring the Website's audience (number of visitors, most viewed pages, etc.) using the Google Analytics service. Google Analytics is a website analysis service provided by Google Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website is transmitted to and stored on servers by Google in the United States.

The anonymization of the IP address is activated on this Website, your IP address will be truncated in the area within the Member States of the European Union, or in other States party to the Agreement on the European Economic Area. In exceptional cases only, the entire IP address will first be transferred to a Google server in the United States and then truncated there.

Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.

The IP address, which your browser transmits within the scope of Google Analytics, will not be associated with any other data held by Google. You can prevent the installation of cookies by selecting the appropriate settings on your browser. Please note, however, that if you do so, you may not be able to use the full functionality of this website. You can also choose not to provide information to Google Analytics, effective in the future by downloading and installing the following browser add-on for the deactivation of Google Analytics in your browser: accès

The lifetime of these cookies is thirteen months.

For more information on the use, management and deletion of "cookies", for any type of browser, please follow this link.

Warning: disabling cookies may prevent you from using certain features of the Site.

General conditions and terms of sales

(English site)

Last updated February 11 2022 V2

CLOS DES NINES

Sarl with a capital of 5 000 €

533 297 172 RCS Montpellier

329 Chemin du Pountiou

34690 Fabrègues - FRANCE

The person in charge of the publication is Mrs Isabelle MANGEART.

Sale of alcoholic beverages

In accordance with Article L. 3342-1 of the Public Health Code, the sale of alcoholic beverages to minors is prohibited. All offers on the Site are therefore reserved for adults over eighteen (18) years of age, with legal capacity. This is why we need to know your age. It is furthermore reminded that alcohol abuse is dangerous for your health and that alcohol should be consumed in moderation.

Definitions

For the proper understanding of this Agreement, the Parties agree to the following definitions:

"Buyer": means an individual of legal age acting as a consumer, having subscribed or not to a User Account on the Site and having placed an order through the Site to acquire Products.

"Seller": means the Sarl Clos des Nines wishing to offer for sale its wines.

"User": means any Internet user browsing the Site.

"Product": means the wine product of the Sarl Clos des Nines offered for sale in the form of a bottle of wine. Several bottles of wine will be designated by "the Products".

" Product Sheet ": means the presentation of the essential characteristics and in particular the price of a Product presented for sale on the Site.

1 - Purpose

These conditions govern sales by the Sarl Clos des Nines.Les présentes conditions régissent les ventes par la Sarl Clos des Nines.

2 - Prices

The prices of our products are indicated in euros all taxes included (VAT and other taxes applicable on the day of the order), unless otherwise indicated and excluding processing and shipping costs. All orders, whatever their origin, are payable in euros. The Sarl Clos des Nines reserves the right to change prices at any time, but the product will be charged on the basis of the rate in effect at the time of order validation and subject to availability. The products remain the property of the Sarl Clos des Nines until full payment of the price. Attention: as soon as you take physical possession of the ordered products, the risks of loss or damage of the products are transferred to you.

3 - Orders

You can place an order on the Site: https://www.closdesnines.com

Orders are accepted on the site only for deliveries in Metropolitan France. However, we can deliver worldwide; please contact us via our contact form or by phone.

Contractual information is presented in English language and will be the subject of a confirmation at the latest at the time of the validation of your order. The Sarl Clos des Nines reserves the right not to record a payment, and not to accept an order for any reason whatsoever, especially in case of uncertainty about the capacity of the buyer.

4 - Validation of your order

Any order placed on the Site presupposes adherence to these Terms and Conditions. Any order confirmation implies your full and complete adherence to these General Terms and Conditions of Sale, without exception or reservation. All the data provided and the recorded confirmation will be worth proof of the transaction. You declare that you are fully aware of them. The confirmation of order will be worth signature and acceptance of the operations carried out. A summary of the information of your order and of the present General Conditions will be communicated to you via the e-mail address of confirmation of your order.

5 - Payment

The fact of validating your order implies for you the obligation to pay the price indicated. The payment of your purchases is made either :

- by credit card through the secure Paypal system. The debit of the card is immediate.

- by bank transfer. The order is shipped after reception of the full payment of the order on the bank account of Clos des Nines Sarl.

6 - Withdrawal

In accordance with the provisions of Article L.121-21 of the Consumer Code, you have a withdrawal period of 14 days from receipt of your products to exercise your right of withdrawal without having to justify your reasons or pay a penalty. Returns must be made in their original condition and complete (packaging, accessories, instructions). In this context, your responsibility is engaged. Any damage suffered by the product on this occasion may be such as to defeat the right of withdrawal. The return costs are at your expense. In case of exercising the right of withdrawal, the Sarl Clos des Nines will refund the sums paid within 14 days of notification of your request and via the same means of payment used when ordering.

Exceptions to the right of withdrawal (reminder)

In accordance with the provisions of Article L.121-21-8 of the Consumer Code, the right of withdrawal does not apply to :

- the supply of services fully executed before the end of the withdrawal period and whose execution has begun after prior express agreement of the consumer and express renunciation of his right of withdrawal

- the supply of goods or services whose price depends on fluctuations in the financial market which are outside the trader's control and which may occur during the - withdrawal period

- the supply of goods made to the consumer's specifications or clearly personalised.

- the supply of goods which are liable to deteriorate or expire rapidly.

- the supply of goods which have been unsealed by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection.

- the supply of goods which, after delivery and by their nature, are inseparably mixed with other articles

- the supply of alcoholic beverages whose delivery is deferred for more than 30 days and whose value agreed at the conclusion of the contract depends on fluctuations in the market which are beyond the trader's control

- the supply of audio or video recordings or computer software where they have been unsealed by the consumer after delivery

- the supply of a newspaper, periodical or magazine, except for contracts for subscriptions to such publications

- transactions concluded at a public auction

- the supply of digital content not supplied on a physical medium, the performance of which has begun after the consumer's prior express agreement and express renunciation of his right of withdrawal.

7- Availability

Our products are offered as long as they are visible on the Site and within the limit of available stocks. In case of unavailability of a product after placing your order, we will inform you by email. Your order will be automatically cancelled and we will proceed to its reimbursement. Moreover, the Site is not intended to sell its products in large quantities. Therefore the Sarl Clos des Nines reserves the right to refuse orders for many identical items.

8 - Delivery

The products are delivered to the delivery address indicated during the ordering process, within the period indicated on the order validation page. In the event of a delay in shipment, an e-mail will be sent to you to inform you of any possible consequence on the delivery time that has been indicated to you. In accordance with the legal provisions, in the event of late delivery, you benefit from the possibility of cancelling the order under the terms and conditions defined in article L 138-2 of the Consumer Code. If in the meantime you receive the product, we will proceed to reimburse it and the shipping costs under the conditions of article L 138-3 of the Consumer Code. In case of deliveries by a carrier, the Sarl Clos des Nines cannot be held responsible for late delivery due exclusively to unavailability of the customer after several proposals for appointments.

9 - Warranty

All our products benefit from the legal guarantee of conformity and the guarantee of hidden defects, provided by articles 1641 and following of the Civil Code. In case of non-conformity of a product sold, it may be returned, exchanged or refunded. All claims, requests for exchange or refund must be made by Mail within 30 days of delivery. The products must be returned to us in the state in which you received them with all the elements (accessories, packaging, instructions ...). The shipping costs will be refunded to you on the basis of the invoiced price and the return costs will be refunded to you on presentation of supporting documents. The provisions of this Article do not prevent you from benefiting from the right of withdrawal provided for in Article 6.

10 - Liability

The products offered are in conformity with the French legislation in force. The responsibility of the Sarl Clos des Nines cannot be held liable for non-compliance with the laws of the country where the product is delivered. It is up to you to check with local authorities the possibilities of importing or using the products or services you plan to order. In addition, the Sarl Clos des Nines cannot be held liable for damages resulting from improper use of the product purchased. Finally, the responsibility of the Sarl Clos des Nines cannot be held liable for any inconvenience or damage inherent in the use of the Internet, including a break in service, external intrusion or the presence of computer viruses.

11 - Applicable law in case of disputes

The language of this contract is the English language. The present conditions of sale are subject to French law. In the event of a dispute, the French courts shall have sole jurisdiction.

12 - Intellectual Property

All elements of the Site are and remain the exclusive intellectual property of the Sarl Clos des Nines. No one is authorized to reproduce, exploit, rebroadcast, or use for any purpose whatsoever, even partially, elements of the site whether software, visual or sound. Any simple link or hypertext link is strictly prohibited without the express written consent of the Sarl Clos des Nines.

13 - Personal data

The Sarl Clos des Nines reserves the right to collect personal information and personal data about you as they are necessary to manage your order. They may also be transmitted to companies that contribute to these relations, such as those responsible for the execution of services and orders for their management, execution, processing and payment. This information and data is also kept for security purposes, in order to comply with legal and regulatory obligations. In accordance with the law of January 6, 1978, you have the right to access, rectify and oppose any nominative information and personal data concerning you, directly on the Site (see the Processing of your personal data in our Privacy Policy).

14 - Archiving Proof

The Sarl Clos des Nines will archive purchase orders and invoices on a reliable and durable medium constituting a true copy in accordance with the provisions of Article 1348 of the Civil Code. The computerized registers of the Sarl Clos des Nines will be considered by all parties concerned as proof of communications, orders, payments and transactions between the parties.